DTCI Tips

SMB Cloud Adoption

October 9, 2017
Did you realize that 63% of small and medium-sized businesses (SMBs) have adopted a cloud-based system?  27% plan to shift to a cloud-based Customer Relationship Management service with 38% doing so within the next 6 months.
 
Software as a service (SaaS) is enabling SMBs to manage payroll, HR, marketing, finances, supply chain, customer engagement and more in "the cloud".  Likely a trend that ...

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8 tips for mobile device protection

September 25, 2017
Are you or your employees accessing business data through a mobile device?  Mobile device security is imperative to protecting business data as well as safeguarding personal information.  Some of the below suggestions are fairly obvious reminders but all are must implement protective measures.
 
8 DTCI Tips** for mobile device protection
 
* Use ...

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Do Everything You Can to Protect Your Customer

September 13, 2017
Are you aware of the Equifax Security Breach?  Millions of consumers are potentially impacted. Here's what Exquifax has to say.  There's a lot more info out there regarding this breach, Google it.
 
Plain and simple, customer information must be protected to the best of the business' ability.  Are you looking out for your customer's information as best you can?  We'd be happy to help ...

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Local email robbery for BIG money

August 28, 2017
Do you lock your doors at home?  How about your car?  Heck, we live and work in a small, friendly community, no need, all is good.  
 
A lot of business people I talk to have this local lax mind set when it comes to computer security.  We are remote, we are less vulnerable, it won't happen to us.  Email scammers robbed our local Town of Snowmass Village for nearly $60,000.  We ...

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Uncork this, servers do not age well, 5 years tops

August 14, 2017
You know, one of the business aspects behind DTCI’s Managed Services is tracking the age of our customers’ assets and consulting in replacement projections.  We strongly recommend server replacement at 5 years.  Why?  Read on......
 
Studies show that a 5 year old server requires 13 additional support hours per quarter.  This not only correlates to additional support costs but lost ...

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Fruitfly says Yes, Macs are just as vulnerable

July 31, 2017
There’s a common misperception that Macs are less vulnerable to malware attacks than Windows devices.  The recent discovery of Fruitfly malware, which went undetected for years, emphasizes no one is exempt. 
 
Fruitfly gives an attacker the ability to remotely spy on and control the infected Mac.  It will even send an alert when the user is not active so the attacker can then access the computer ...

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The Difference between Firewall and Antivirus

July 17, 2017
Are you using both firewall and antivirus?  They seem to do very similar things protecting your computer and network security.  However, both provide security in very different and necessary ways.
Firewall
 
A firewall monitors what goes in and out of the network.  Suspicious traffic is stopped from entering or leaving by the firewall.  Think of your firewall as a gatekeeper.  The gatekeeper ...

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SAAS - DANGEROUS ASSUMPTIONS, PART 2 OF THE SERIES

July 5, 2017
DTCI Tips** has covered SaaS, The Basics.  Now we'll talk about dangerous assumptions, data protection and risk minimizaiton when it comes to SaaS.
 
There are common assumptions surrounding cloud software and data storage providers.  1.  They are not susceptible to attacks and 2.  They are taking care of my back ups.  Both of these misunderstandings can lead to destructive ...

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Saas - The Basics, Part 1 of Series

June 19, 2017
SaaS has become increasingly popular in the business community.  SaaS is defined as any software applicaiton that you run and is not located on your premises (it's in the cloud). Here are some interesting stats on Saas.
 
SaaS modernizes business, can maximize customer outreach and drive customer engagement.  The DTCI Tips** series on SaaS aims to provide some interesting and valuable ...

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BITCOIN, how does it work?

June 5, 2017
As I research and learn more about Ransomware and its ugly demand of payment to an unknown recipient through BITCOIN I wonder how does BITCOIN work?!  How can so many be paying so much and none of it is traceable? 
 
Actually, BITCOIN is not anonymous, each transaction is stored on the network and can be seen by the public.  But, all you see is the transaction to and from the Bitcoin addresses – ...

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Don't CRY over lost data!!

May 24, 2017
It was only one week ago that the world was reeling over one of the most severe ransomware outbreaks in history, WannaCry. Businesses of all sizes in over 150 countries were impacted. How were so many businesses affected? The biggest loophole was outdated versions of MicorsoftOS and patches not being installed!  Proactive management where were you?
 
Now, another virus called  Adylkuzz has ...

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DTCI - Windows 10 Keyboard shortcuts

May 8, 2017
It’s been some time since the Windows Keyboard Shortcuts DTCI Tips was published (though still current). Let's dive into some new WINDOWS 10 Keyboard shortcuts!  These are some of my favorites, but more can be found here.
 
-WinKey* +M                         Switch ...

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DTCI Tips - wait, a local laundromat's security camera was hosting a virus?

April 27, 2017
Do you recall a recent DTCI Tips** about the IoT (Internet of Things)?  It featured some good “before you buy” questions centered around security of IoT.  At that time you may have thought, “not here - - not me”.  Keep thinking……..
 
No joke, even a security camera install invites unwanted malicious software through the internet.  The ...

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DTCI Tips-the day I messed up company data

April 14, 2017
You may or may not have been there…….the microsecond after clicking on something you knew was bad.  Panic, sick stomach, sweating, wanting to hide under a rock – these are just a few experiences I faced when I messed up company data.  Good thing I powered down my machine right away……..but, now what!?
 
For me, having to go to someone and say, “I messed up”, ...

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DTCI TIPS-Viruses and Smartphones

March 29, 2017
During a recent DTCI Malware training session at a local business the question about a smartphone’s vulnerability to viruses came up. 
 
With DTCI’s iOS Business on the Go Lunch and Learn right around the corner, it seemed a good time to investigate if iPhones can get a virus.  It is possible, but unlikely, for now. 
 
The biggest threat is related to theft of your ...

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DTCI Tips - Breaking News! Learn About Recent Online Attacks...

March 14, 2017
Cyber attacks are coming at us from so many different directions these days. Knowledge is a powerful way to minimize vulnerability. Below are a couple recent examples of tricks being used to gain access to unsuspecting responders account information.
 
Prospective Netflix customer looking to get something for nothing
PayPal users targeted in a phishing attack
 
Did you realize that one of the most effective ...

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DTCI Tips - Malware Risk Tolerance - You Decide

February 28, 2017
Here’s the beauty of Malware threats – you proactively decide preventative actions. How safe do you want to be? Considering the top three most severe consequences of a network outage as being productivity loss, reputation loss and lost revenue, ask yourself, how much downtime can I tolerate?  Check out this calculator that helps pinpoint valuable data about your system and costs you can minimize.
 
Downtime ...

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DTCI Tips - SPAM, much more than canned meat!

February 14, 2017
The recent lock out and closure of local schools is likely attributed to a spam threat.  Back in the day, Spam was simply canned meat.  Not so simple now.   It’s an awful online message that can lead to disruptions on large and small scales.
 
Your next several DTCI Tips** will provide information on recent spam scams, what to look for and best practices on defense through ...

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DTCI TIPS - Tech Trends for 2017

January 17, 2017
2017 looks to ring in IT intelligence that will transform techniques of technologies as well as how we interact with technology.  Here’s to looking ahead not so far into the future – hold onto your hat!
AI and Advanced Machine Learning – Artificial Intelligence (AI) and Advanced Machine Learning (ML) will give technology the ability understand, learn, predict and potentially operate autonomously. ...

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DTCI Tips - What word will drive you in 2017?

January 1, 2017
Happy New Year!
 
Today’s DTCI Tips** shares a tip I received several years back and have implemented with success.  Here ya go - instead of a New Year's resolution, pick one word that motivates, inspires, and drives positive growth for the upcoming year.  For example, my 2015 word was “COURAGE”……..which inspired me to make a professional leap.  2016’s ...

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DTCI TIPS - Consider these tips with IoT devices

December 6, 2016
You may recall that not so long ago DTCI Tips** featured the IoT (Internet of Things).   
 
This holiday season’s ads promoting IoT control devices, like Google Home and Amazon’s Echo, drives home the popularity and rapid growth of the IoT.   Don’t rush that IoT device into your home without recognizing that there are security risks involved. 
 
One ...

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DTCI Tips: Holiday Shoppers Beware of Fake Retail Apps

November 22, 2016
Celebrate!  The holiday season and all of its splendor is upon us.  Thanksgiving stages gratitude as the star of the show.  One of the many gifts in my life is being part of Team DTCI where we all agree that serving the customer and the community comes first.     
 
DTCI Tips** is a source of information we hope you find helpful.  Today’s tip comes in the ...

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DTCI Tips: Should employee email addresses be listed on your website?

November 7, 2016
Recently, one of our customers caught onto a tricky email scam just in time.  Here’s how it went down.
 
The accountant received an email from the General Manager requesting an immediate transfer of funds for an overdue bill. The email simply stated to make payment as a transfer of funds with the bank account and routing number provided. The amount was significant, but not enough to throw big red flags…….luckil...

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DTCI Tips: Malware Tricks that are no Treat!

October 25, 2016

With October seeing its 13th year as National Cyber Security Awareness month, it seems appropriate for DTCI Tips to revisit ransomware as a threat to small and medium sized businesses.  Today, awareness is more important than ever!  Read on for some recent and staggering statistics.
67% of ransomware targets are SMBs with sub-par IT security and valuable data
Ransomware has had a BIG year ...

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DTCI Tips: Every Windows product has a lifecycle

October 10, 2016
Did you know that every Windows product has a lifecycle? When support for the previous version is no longer available, we recommend or require our customers to upgrade to a more current version. A contributing factor to our recommendations are the product’s END OF SUPPORT and END OF SALES dates. Questions surrounding lifecycle dates and implementation of upgrades to the latest version of Windows products are covered ...

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DTCI TIPS: MANY WONDER ABOUT THIS.....

September 23, 2016

Perhaps the question has come to mind for you as well.  Many wonder, “What does DTCI actually do for its clients?”  Click here to view a virtual poster that contains answers to this frequently asked question.   If this leaves a question unanswered contact us.

 

 



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DTCI TIPS: SCAMMERS ARE HITTING IT HARD RIGHT HERE

September 12, 2016
Watch out.  Scammers are hitting it hard with more and more clever ways of coaxing you into giving up your hard earned money.  I’d like to share a couple of examples of scams that I have experienced firsthand within the last week.
A pre-recorded seemingly official emergency call from Microsoft (yea, you have my attention).  All Microsoft services have been stopped (WHAT?  Scary!) call immediately ...

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DTCI TIPS: THE INTERNET OF THINGS

August 29, 2016
You may have heard the term “Internet of Things”,or IoT, floating around lately.  I have and wondered, what exactly does that mean? 
 
Well, the intent of today’s DTCI Tips** is to help clear things up.
 
The IoT speaks to devices (other than computers and smartphones) connecting to the internet.  These things could be cars, appliances, lights, thermostats and ...

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DTCI TIPS: BACKUP VS BUSINESS CONTINUITY

August 16, 2016
Protection of data is essential for any size business.  But, nearly 75% of small and medium sized businesses (SMBs) operate without a disaster recovery plan and only 25% are “extremely confident” that they can restore data if it was compromised.  Hard to believe, but 50% of SMBs back up less than 60% of their data - the remaining 40%, no protection.
 
In this DTCI Tips** we’ll ...

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DTCI TIPS: CELL PHONE HACKING - STEPS TO PROTECTION

August 1, 2016
DTCI Tips** has tipped you off to malware and hacking as a threat to computers and their networks.   Now you're getting the tip about malware and hacking as a threat to smartphones.  
 
The majority of us enjoying the high tech capabilities of cell phones to send emails, browse the internet, sign into online accounts, as well as upload & download information don’t think of ...

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DTCI TIPS: PREVENT TECH NECK

July 22, 2016
Have you heard of “Tech Neck”?  It’s a condition caused by the downward and forward position of our heads to look at electronic devices.  This craning of our neck has many not so great symptoms and end results.  Cosmetically altering, slowly crippling, painful and causing bad posture to mention a few.  Be aware and do what you can to avert affects. 
 
Symptoms include not ...

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DTCI TIPS: Why should SMBs comply with PCI Security Standards?

July 4, 2016
The previous DTCI Tips spoke to affects of PCI compliance on customers.  Let’s look at some compelling reasons small and medium sized businesses (SMBs) should comply.
 
Every SMB that processes even one single credit card transaction should understand their role in the security of that credit card information.   They are being trusted with “the code to the cardholder’s safe” ...

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DTCI TIPS: HOW PCI COMPLIANCE AFFECTS CONSUMERS

June 20, 2016
Have you been wondering what the push is all about regarding credit cards with chips?  Something that seems so simple sure has taken some getting used to.....we have all felt the affects.
 
So, what’s the deal?
 
PCI Compliance, that’s what.  PCI stands for Payment Card Industry.  PCI has implemented a proprietary information security standard for vendors ...

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DTCI TIPS: FAIL SAFE CONNECTIVITY

June 15, 2016
You know, today’s businesses rely more and more on their Internet connection for business crucial functionality like email, website access, remote desktop servers and SAS (application software).  Add Internet Cloud services and Internet-hosted VoIP (phones) and it becomes very clear that connectivity is more important than ever.  Internet access has become mission-critical.  It’s very ...

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DTCI TIPS: MALWARE SERIES - COST OF RANSOMWARE & LAYERS OF PROTECTION YOU CAN DEPLOY

May 23, 2016

Your DTCI Tips** has defined Ransomware and spoken to how PCs get infected (if you missed that Tips let me know, I’ll resend). 
Now let’s talk about costs associated with Ransomware and the layers of protection you can deploy.
 
The real ransomware costs go well beyond a ransom payment in the form of user downtime.  Files may be locked and inaccessible for days.  Even ...

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DTCI TIPS: MALWARE SERIES - RANSOMWARE WHY AM I HEARING ABOUT IT AGAIN?

May 13, 2016
 
A recent study concluded that the following three risks are considered, by business owners, to be among the most significant risks for 2016:
26% say Cyber (computer, computer network, or virtual reality) Incidents – cybercrime, data breaches, IT failures
14% are concerned about Loss of Reputation – loss of Brand Value
9%  worry about New Technologies – impact of increasing interconnectivity ...

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DTCI TIPS: MALWARE SERIES - MALWARE AND HOW TO MINIMIZE THE RISKS

April 14, 2016
 DTCI and Glenwood Insurance Company recently held a Cybersecuity educational event.  Some that were invited opted out as they believe Cybersecurity is not applicable to them.  Here's the deal........if you use email or the internet, you are a candidate for cyberattack or malware intrusion.
Malware. What is Malware?  Malicious software.  A program intended to damage or disable computers ...

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DTCI Tips - IMAP, POP3, Exchange....what's it all about?

March 21, 2016
You may have, at one time or another, wondered what the heck IMAP, POP3, and Exchange email servers are all about and how they differ.  I’ll admit it….I’ve even thought, “should I care?”. 
 
Yes, I…we should care.  With growing emphasis on remote access to email through various mobile devices it helps to understand some differences that matter.  DTCI ...

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DTCI Tips - NEVER email these 5 items

February 15, 2016
It's hard to believe it was just a week ago that Monday morning seemed especially challenging as it followed that Bronco win at the Super Bowl. Not complaining, loved it - way to go Broncos!
 
Today we celebrate President's Day, originally established in 1885 in recognition of President George Washington.  Did you know that though the Uniform Monday Holiday Act was signed into law in 1968, the holiday wasn't ...

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DTCI TIPS: EMAIL SCAM REVEALED

January 5, 2016
What better way to start 2016 than with some fresh  DTCI Tips**?   Today's tips will reveal an email scam and ways to protect yourself and your information - BEWARE!
Here's how it works...............
You will receive an email from a contact you know (most likely because they fell for the scam).
The email will say something like "Your Contact (insert name here) ...

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DTCI TIPS: PASSWORD DO'S AND DONT'S

November 20, 2015
Welcome to your pre-Thanksgiving Day DTCI Tip.  Before we get to today’s tech tip let’s just start off by saying if you’re cooking on Thursday, I hope you have your turkey out of the freezer thawing – always takes longer than you think, right?
Now for today’s DTCI tip, speaking to the DOs and DONTs of creating passwords.  This is a challenge for us all but one we can conquer and ...

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DTCI TIPS: CYBERSECURITY

November 2, 2015
My name is Suzanne Emery.  I have recently joined the DTCI team as the ambassador of the DTCI process and services as well as to help companies navigate the business decision around IT management.
 
I look forward to providing helpful IT tips to you twice monthly.  DTCI Tips will include information you can utilize in business as well as personal applications.
With the growing trend on sophisticated cyber-attacks, ...

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DTCI Tips - Windows Shortcuts

May 5, 2015
How about learning five Windows Keyboard shortcuts?  You got it!  
 
A lot of these tricks utilize the Windows logo key which is located on the lower left of your keyboard directly to the left of the ALT key. 
 
Windows Keyboard Shortcuts 101
 
1.  Split Screen - this functionality will enable you to quickly view two separate and equally split windows on your screen.  Pull ...

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